Terms and conditions

Modchip Company France

Headquarters: (Do not ship consoles to this address)

193 Anc Chemin de Camps, 83170 BRIGNOLES.
Phone: / Email: contact [at] modchip-france.com



Mail-order selling.


Limited company with the capital of: Micro-enterprise scheme

Registration in the Trade and Companies Register under number: 51297475900023

Company registration number: 51297475900023


We take the utmost care in the quality and availability of our products as well as the speed of their expeditions. Your questions about your orders will get an answer by email if you indicate the number of the order, excluding periods of leave.


Your satisfaction is our priority.


General conditions of sale and operation of our website www.modchip83.com


By validating his order on the site www.modchip83.com, the customer declares to accept without reserve the terms of the said order as well as the entirety of the present general conditions of sale.


By checking the box, I acknowledge having read the terms and conditions of sale, the customer agrees to honor his contract of sale or purchase with the site www.modchip83.com. This box has the value of an electronic signature equivalent to a handwritten signature, sealing the contract between the customer and the site www.modchip83.com.
The order will be confirmed by email after validation by us.
Some orders may be subject to a request for additional information. We reserve the right to cancel any order deemed non-responsive or questionable, prior to the shipment of our articles, in whole or in part.
Items will be shipped to the name and address stated on the order form.
It is essential to open a customer account to order on our website: www.modchip83.com


Purpose of the sales contract:


All orders placed on our site www.modchip83.com engage the customer upon receipt of it and its payment by our customer service.



Modchip France offers for sale only products in stock rated "Available" or noted "In supply".

Products in stock will be shipped within 48 hours *

* "subject to verification of payment if it appears fraudulent to protect the owner of the credit card"

Products in replenishment will be shipped from the receipt of items in our warehouses.

Modchip France does not allow the payment of products marked "Out of stock" so that orders are shipped quickly.

If a product is out of stock, you can contact us to know the delays of a possible replenishment.


Items pre-order will be shipped in priority to customers who have ordered these items. The date of replenishment is a theoretical date which can be diminished or lengthened according to the speed of execution of our suppliers as well as deadlines of customs lockdown and transport risks. We promise to ship these orders within 24 hours after receiving the goods.


Prices and prices:


Prices are quoted in Euros and are valid only on the date of sending the purchase order by the buyer. The prices indicated are exclusive of delivery charges, which are indicated before the validation of the order. If a product was unavailable at the time of the order due to our suppliers, the customer would be notified at the earliest with the possibility to cancel the order and get a refund of the amount paid corresponding to the unavailable product or a replacement by a equivalent product.


Means and security of payments:


Our site uses the best security methods available today.
When you access our payment service, you will see the presence of a padlock or key on your browser window and an https url. This tells you that you are in secure mode. That is, all the information you enter will be encrypted and can only be viewed by yourself.
We reserve the right to suspend or cancel an order in case of refusal of payment by the banking institutions or in case of non payment, partial or total.




Modchip France undertakes to make every effort to deliver the order within the shortest time, and this upon receipt of the order form. The delivery times indicated on the order form are given only as an indication and the possible delays do not give the right to the buyer to cancel the sale, to refuse the goods or to claim any compensation. Any complaint for nonconformity or missing will have to be transmitted within 7 days following the date of reception of the order by the purchaser. Modchip France is released from its delivery obligation in any event fortuitous or force majeure. As an indication, total or partial strikes, floods, fires are cases of force majeure. The transfer of ownership of products delivered or to be delivered is suspended until full payment of the price by the customer and this has no impact on the transfer of risks.
Upon receipt of the package, it is up to the buyer to check the status and content of his order and report immediately to the Post (or the carrier) any anomaly. Transport is always at the risk of the recipient. No further claims will be taken into account if the buyer has not complied with these procedures. The responsibility of Modchip France can not in any case be blamed for theft, loss, destruction or damage occurred during delivery.
If the product is available, your order will be shipped within 24 business hours (excluding payment verification delays for credit card purchases). Then count two to three days, the time that La Poste sends your package to your home.

In case of non-delivery of the carrier or postal services, an inquiry will be opened on your request by us. The Post reserves a period of 21 days to respond to a complaint. After the loss or theft of the package, a new shipment may be considered if the buyer has subscribed to the registered mail (R1, R2, R3 ...).
The single colissimo is insured at a height of 23 € per kilo in proportion to the weight of the order. In case of loss, the buyer will not be able to claim the total refund of his order or a free return.
If you are not present during a delivery of a parcel against signature: either the deliveryman returns the next day, or he will leave a notice in your mailbox. You have a period of 15 days to withdraw this package in your post office. After this period of 15 days the package will be returned. You will only be eligible for a second shipment when you have paid the shipping costs corresponding to the second shipment of the order.
We ship the package to the address specified by the customer when ordering. Incomplete or erroneous addresses can not be the subject of a second free shipment if the parcel returns to us for cause: does not live at the address indicated, to the extent that the error does not come from the Modchip83. Example: A company must always indicate the name of its company before its name. Any error on our part in entering an address will obviously be repaired gracefully.


After Sales Service and Warranties:


In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the buyer has a legal warranty against hidden defects of the product sold.
The buyer has a period of 30 days from the date of delivery of the order to return at his expense a defective product for exchange.
A product is considered disrespectful if it does not work. In case of electrical damage caused by the user it is not a hidden screw but certainly a bad intervention on the part of the customer.
For this application to be examined in the best possible



Regarding returns:

In case the product works perfectly and has been misused by the customer, only shipping costs will be paid.

In case the return is justified: product not working: the return shipping costs of a new tested product will be at our expense.

For products under warranty, repairs are usually done within 1 week. However, for certain imported materials, the delays may be longer depending on the time required to receive the parts. Information on the stage of the repairs will be available by email.
All products that have been opened (whose stamps are cut) will not be repaired free of charge.
Any products that have been clearly damaged by the customer will be repaired at his expense.

In addition to these guarantees, Modchip France does not provide any other guarantee.

Right to retract :


You have a period of 14 days from the day of delivery of your order to return at your expense a product does not suit you. In order for your request to be processed as soon as possible, any return must be reported in advance to the customer service of Modchip France by sending an email to Modchip France or returning by mail with AR a copy of the invoice of the product by notifying the cause of the request for return. Only products returned in their entirety and in their original packaging, intact and in perfect condition for resale will be accepted in return. Products damaged or whose original packaging has been damaged will not be refunded or exchanged. Packaged packaged products should not be opened.
Note, the software will still be in their original plastic packaging (unopened package).
Only the price of the product can be refunded if it complies with the return conditions mentioned above.

The right of withdrawal also applies if the product is sold, used or destocked.

The deadline starts for:

the services, from the day of the conclusion of the contract,
goods or services including the delivery of goods (eg decoder), from the day of receipt.

If your order concerns several goods delivered separately or on a good consisting of lots or multiple parts whose delivery is staggered, the delay starts at reception:

the last good or lot,
or the last piece.

If the contract provides for the regular delivery of goods during a defined period, the period begins upon receipt of the first property.


Computing and Freedom:

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by sending us a postal mail.
Some information can be directly modified from the section: My account. This confidential data as well as the history of your orders are stored and are only accessible with your username (e.mail / password ...) always in the heading '' my account ''.
CNIL declaration: 1319643




Any order placed carries the adhesion of the purchaser, and this without any restriction, to the general conditions of sale of Modchip France. Any dispute relating to the sale will be subject to French law before the Commercial Court of Toulon, in case of litigation of any kind or dispute relating to the formation or execution of the order.


These general conditions of sale are systematically communicated or given to each buyer to enable him to place an order. These conditions prevail over the buyer's general terms of purchase. The fact of placing an order implies the full and unreserved acceptance of the buyer to these general conditions of sale and no particular condition can, except formal and written acceptance on our part, prevail over these conditions